Information We Collect
We may collect the following personal data when you use our website or register for an event:
– Contact Information: First name, last name, email address, phone number, and company name (if applicable).
– Event Participation Details: Cake type and ingredients (for allergy and dietary accommodations).
– Payment Information: Processed securely via third-party payment providers. We do not store credit card details.
– Technical Data: IP address, browser type, device information, and usage data via cookies and analytics tools.
How We Use Your Information
We use your information to:
Process event registrations and payments.
– Communicate event details and updates.
– Ensure safety and dietary accommodations.
– Improve website functionality and user experience.
– Comply with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share your information with:
– Service Providers: Payment processors, email platforms, and website hosting services.
– Legal Authorities: If required by law or to protect our rights.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights
Under the GDPR, you have the right to:
– Access your personal data.
– Request correction or deletion.
– Object to or restrict processing.
– Withdraw consent at any time.
To exercise these rights, contact us at info@cakeswap.nl.
Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.
Third-Party Links
Our website may contain links to external sites (e.g., Instagram). We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Event Registration Terms & Refund Policy
Ticket Purchase & Refunds
All ticket sales for CakeSwap events are final. Once purchased, tickets cannot be refunded under any circumstances, including but not limited to illness, scheduling conflicts, travel delays, or other personal reasons that may prevent attendance.
CakeSwap is not responsible for issuing refunds or compensations if an attendee is unable to attend the event.
Ticket Transfers
If you are unable to attend and wish to transfer your ticket to someone else, this is only allowed under the following conditions:
You must notify us by sending an email to info@cakeswap.nl at least 48 hours before the event.
The email must include your full name, the name and contact details of the person receiving the ticket, and your original ticket confirmation.
The ticket transfer is only valid once confirmed in writing by the CakeSwap team.
We reserve the right to decline any transfer requests made too close to the event or missing required information.
No Show Policy
If you do not attend the event and no approved ticket transfer has been arranged, your ticket will be forfeited and no refund or credit will be issued.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
CakeSwap Team
Email: info@cakeswap.nl
Website: www.cakeswap.nl